Resetting Performance Management


Is it a modern-day lost cause like the lost civilisation of Atlantis? Many organisations operate with ineffective performance management systems that do not yield the results originally developed in the strategy and business indicators. It tends to alienate staff through misaligned performance culture, discipline, practices and outdated processes.To improve performance and service delivery, the iceberg analogy popularised by the sinking of the Titanic in 1912, illustrates this phenomenon. Today we have the technology, methods and practices to do a deep dive to uncover performance barriers and identify indicators that lurk below the waterline to avoid a catastrophe like the sinking [...]